Approach
Diagnose before we
prescribe. Every time.
We've seen too many Microsoft cloud programs launch with a fixed answer before the question was understood. Ours start with two weeks of listening.
- Phase 01
Diagnose
Two weeks. We sit with your architects, PMs, and business owners; read the tenant, the tickets, and the calendar. You get an unvarnished map of source content, identity, licensing, compliance risk, and the decisions blocking progress.
- Phase 02
Sequence
The diagnosis becomes a phased wave plan with named owners, cutover windows, and rollback runbooks. Every workstream — mail, sites, files, Teams, identity, adoption — has a definition of done and a measurable business outcome behind it.
- Phase 03
Deliver
Embedded senior PMs, BSAs, BAs, and QA leads run the program day-to-day, in your tools and your ceremonies — Agile, hybrid, or waterfall — with pilot cohorts, dual-run validation, change control that satisfies audit, and weekly status your executives can actually read.
- Phase 04
Transfer
We leave behind tenant design docs, cutover runbooks, Purview and DLP baselines, and a trained internal team. Success isn't go-live; it's your team owning the tenant six months after we're gone.
Operating principles
Four commitments that shape every engagement.
Senior by default
No pyramid staffing. The people who scope the work do the work.
Method fits the work
Agile where discovery matters. Waterfall where cutover windows do.
Evidence on paper
Decisions, tradeoffs, and reversals — captured for audit and for the next team.
Exit on purpose
Every engagement is designed to end. We hand back a stronger team.